• Learning Practice
• Our Products
• Ethics & Compliance Practice

Solutions House is guided by five core values:

1. Appreciation.

Opportunities, trust and commitment are not entitlements. They must be earned. We show appreciation not only for the opportunities extended to us by our clients but also for the contributions and sacrifices of people who work for us (and those who rely on them). We also value our own gifts, talents, time and dreams.

2. Client Service.

Exceptional client service is our bearing point. Knowing that we work at the behest of our clients means that we will support, anticipate and relentlessly serve their aspirations. While we provide expert consultation, we recognize that they are the ultimate owners of the solution. Our work is only as valuable as it is perceived by our clients. We focus as equally on the results we deliver as we do on the process of delivering those results.

3. Collaboration.

Our organization is based on teamwork. We create opportunities to contribute to a team win and to hone individual skills. Collaboration also means being actively engaged with our clients in teams and being a fit in their culture and to their needs.

4. Commitment.

Our work is often challenging and requires that we focus our collective energies and talents on results. We execute our work to fairly earn our fees and future opportunities while delivering on the promises that we make when engaging with clients. Though we ultimately rely on one another, we each embrace accountability for delivering results and value.

5. Respect.

This value is foundational to all of the above. We extend respect to each individual we encounter. Our ethical conduct and considerate behavior stems from humility and kindness in how we address each individual, team and organization. Respect manifests through transparency and accountability. It also means respecting our individual differences in terms of all facets of diversity. It means being truthful (to others and to ourselves), trusting and being trustworthy.

Our mission:

Provide excellent learning and development products and consulting services that help participants and organizations operate with integrity and enhance results while elevating the careers of those we work with. In providing guidance, knowledge, skills, opportunity, financial reward and personal satisfaction, we enrich the lives of those with whom we interact.

Our aspiration:

To be a trusted partner and thought leader to clients who look for organizational enhancement and personal success in a way that transcends topic and technology. We also strive to be the best employer and client for our own people.

The Solutions House Name

Upon our company’s inception in 2001, we were purposeful in laying our foundation. Our desire was to distinguish Solutions House as a place that would bring people and clients together with minimal interference by the entity we created.

The actual name Solutions House was chosen carefully.

Solutions: We did not want to be a company that sells a set array of services that it has to shoehorn into opportunities. Rather, we wanted to be measured by our results–the solutions we bring to our clients’ learning and development... and now ethics and compliance... problems.

House: This word is a double entendre. On one hand, we liked the business focus and solidity of the European banks and insurance companies that call themselves “houses.” More important, we liked the warm and intimate feel of calling our business a house. It means that people come in as invited guests. It is the owner’s responsibility to treat employees, contractors and clients as guests, in the hope that they will stay as long as mutual benefit is derived and the experience is enjoyable and hospitable. Hospitality is our business strategy.

In time, we secured top-tier clients that we could only dream of when planning our company. As we partnered with senior leadership of these organizations, we realized that our house metaphor was more appropriate than ever. Ours is a strong and sturdy house where visitors can drop in for homemade (yet professional), sound, unsurpassed results.